Privacy Policy

Welcome to Tennis Vibe Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website tennis-fashion.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy. Our shop caters to tennis enthusiasts of all levels—from beginners seeking their first racket to seasoned players looking for the latest Adidas apparel or Babolat equipment. We value your trust, and we are dedicated to maintaining the confidentiality and security of your personal data.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

• Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, shipping address, billing address, phone number, and payment details (e.g., credit card information processed securely via our payment partners).
• Transaction Information: Details about the products you purchase, such as items from our “Beginner” section, “Adidas” apparel, or “Ball Machines.”
• Technical Data: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
• Usage Data: Information on how you interact with our website, including products you view, time spent on pages, and referral sources.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver products to you (e.g., shipping Babolat rackets or Bidi Badu apparel to your address).
• To communicate with you about your orders, account, promotions, and new arrivals (e.g., notifying you of “Boys’ Sale Tennis Apparel” or “Accessory Specials”).
• To improve our website, product offerings, and customer service based on your preferences and usage patterns.
• To prevent fraud and enhance the security of our website and payment systems.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your transactions. These partners adhere to strict security standards and do not store your data beyond what is necessary for processing.
• Shipping Providers: To deliver your orders globally (except in Asia and remote areas as specified on our website).
• Service Providers: Companies that help us with website hosting, analytics, marketing, and customer support. They are contractually obligated to protect your data and use it only for the services we request.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• All payment transactions are encrypted using SSL technology and processed through secure gateways that comply with PCI DSS standards.
• Your personal and financial data is not stored on our servers after processing. For example, when you pay via PayPal, your financial details are handled directly by PayPal.
• We store personal data only as long as necessary to fulfill orders, provide services, or comply with legal requirements.
• While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to safeguard your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may update or correct inaccuracies in your account information.
• Deletion: You can request deletion of your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
• To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Cookies help us remember your preferences, track items in your cart, and analyze website traffic.
• We use analytics cookies to understand how customers use our site (e.g., which products, like “Astrel” or “Blade” rackets, are popular).
• You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As a global shop serving customers worldwide (excluding Asia and some remote areas), your data may be processed in countries outside your residence. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses or GDPR compliance for European customers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date.

10. Contact Us

Thank you for trusting Tennis Vibe Shop with your privacy. We’re here to help you focus on your game—not the logistics!